Baza Boutique

 • Are all the stones sold natural?
o Yes, we only sell natural gemstones. As far as treatments are concerned, we only deal with heated and unheated gemstones.
You will also not find any synthetics on our site, unless stated otherwise.

• Can I specifically request for video or photos from certain angles?
o Yes, you may! However, we can not guarantee that you will get the video immediately. We will require you to provide us with your contact details so we can provide you with the Video/Photo. This process will usually be fulfilled within 48hrs.

• What is Silver 925+?
o At our store, we believe in offering jewelry that exceeds industry standards in both quality and durability. While traditional sterling silver contains 92.5% pure silver, we use silver 925+ crafted with 94% pure silver for an even richer luster and added strength.

• How to measure ring size?
o Click here and we will provide you with general guidelines on how to measure your ring size.

• Is every jewelry order ‘made to order’?
o Yes. We do not hold significant stocks of our jewelry. We manufacture our jewelry only after the customer places the order and makes full payment.

• Care instructions?

o Keep your silver jewelry shining by storing it in a dry, airtight place, avoiding water and harsh chemicals, and cleaning it gently with a soft cloth. Wearing it often actually helps prevent tarnish — your skin’s natural oils do wonders!o You do not need to use chemicals to clean your stone.

• How long will it take for me to receive my order?
o This will depend on the shipping method you choose. Read Shipping Policy

• Do you provide free shipping?
o Yes, if shipping is to sri Lanka. Shipping to other countries have a minimum order amount to be eligible for free shipping.

• Will my order be insured?
o Yes, every order will be insured until the point you receive the order and acknowledge that you received the order in good condition by signing the courier’s form.

• Do you accept returns? What if I don't like my order?
o We have a No-Questions-Asked return policy. For more info read Returns & Refunds Policy